1. Controller

StartDE Consulting
Königsallee 19
40212 Düsseldorf
Germany

Email: info@startde.com
Phone: +49 211 90989260

⸻

2. General Information

The protection of your personal data is important to us. We process your personal data confidentially and in accordance with applicable data protection laws, in particular the General Data Protection Regulation (GDPR) and other relevant legal provisions.

This Privacy Policy explains the nature, scope, and purpose of the processing of personal data when using our website and services.

⸻

3. Collection and Processing of Personal Data

We process personal data only to the extent necessary to provide our website, respond to inquiries, deliver our services, or comply with legal obligations.

Personal data may be collected when you:
• Visit our website
• Submit contact forms
• Request a consultation
• Request interpreting or translation services
• Submit applications or supporting documents
• Contact us via email or telephone
• Send documents or other information to us

The following categories of personal data may be processed:
• First and last name
• Postal address
• Email address
• Telephone number
• Language and qualification information
• Application documents
• Contract and service-related information
• Communication content
• Uploaded documents

⸻

4. Purposes of Processing

Your personal data may be processed for the following purposes:
• Responding to inquiries
• Providing consultation services
• Organizing and delivering interpreting and translation services
• Supporting recognition, licensing, and application procedures
• Assisting with housing and career opportunities
• Customer support and communication
• Fulfilling contractual obligations
• Complying with legal retention and documentation requirements

5. Legal Basis for Processing

Personal data is processed on the following legal bases:
• Article 6(1)(a) GDPR – Consent
• Article 6(1)(b) GDPR – Performance of a contract or pre-contractual measures
• Article 6(1)(c) GDPR – Compliance with legal obligations
• Article 6(1)(f) GDPR – Legitimate interests

⸻

6. Use of External Service Providers

To operate our website and provide our services, we use various technical and organizational service providers, including providers for hosting, communication, customer management, document management, appointment scheduling, and online forms.

Where personal data is processed on our behalf, such processing is carried out in accordance with applicable data protection laws. Where required by law, Data Processing Agreements (DPAs) pursuant to Article 28 GDPR are concluded with the respective service providers.

We take reasonable measures to ensure that all service providers implement appropriate technical and organizational safeguards to protect personal data.

⸻

7. International Data Transfers

Certain service providers may process data outside the European Union (EU) or the European Economic Area (EEA).

Where such transfers occur, they are carried out only in accordance with the requirements of the GDPR and appropriate safeguards are implemented to ensure an adequate level of data protection. Such safeguards may include contractual protections and the careful selection of trusted service providers.

⸻

8. Cookies

Our website uses cookies.

Cookies are small text files stored on your device that help ensure the proper functioning of the website, improve user experience, and save certain preferences.

Where cookies are technically necessary, they are processed based on our legitimate interest pursuant to Article 6(1)(f) GDPR.

Any non-essential cookies will only be used with your prior consent.

You may adjust your cookie preferences at any time through your browser settings or through the cookie consent tool provided on our website.

9. Contacting Us

If you contact us via contact form, email, or telephone, the information you provide will be processed for the purpose of handling your inquiry and any related follow-up communication.

⸻

10. Applications and Document Submission

If you submit applications, identification documents, certificates, translations, or other supporting documents, such information will be processed solely for the purpose of evaluating your request, application, or service order.

Access to such data is restricted to individuals who require it for the relevant business purpose.

Data will be deleted once the purpose of processing no longer applies, subject to any applicable legal retention obligations.

⸻

11. Data Security

We implement appropriate technical and organizational measures to protect personal data against loss, unauthorized access, alteration, disclosure, or destruction.

Despite all reasonable security measures, complete protection of data transmitted over the internet cannot be guaranteed.

⸻

12. Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable legal retention obligations.

Once the relevant purpose no longer applies and legal retention periods have expired, the data will be deleted.

⸻

13. Your Rights

Under applicable data protection laws, you have the right to:
• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Request restriction of processing
• Request data portability
• Object to the processing of your data
• Withdraw consent at any time with future effect

To exercise any of these rights, please contact us at:

Email: info@startde.com

⸻

14. Right to Lodge a Complaint

You have the right to lodge a complaint with a competent data protection supervisory authority if you believe that the processing of your personal data violates applicable data protection laws.

For the State of North Rhine-Westphalia, the competent authority is:

State Commissioner for Data Protection and Freedom of Information of North Rhine-Westphalia (LDI NRW)

⸻

15. Changes to this Privacy Policy

We reserve the right to amend this Privacy Policy at any time to reflect legal, technical, or organizational changes.

The version published on our website shall always apply.

Last updated: June 2026.